|
| |
| Client Needs |
|
"Although we handle the day-to-day internal maintenance of the IT system ourselves, we did not have the skill set to design and implement a sophisticated database assimilating information from multiple resources. My research on a number of vendors including 'the big ones' lead me to Expert Systems Resources.
I found their depth of knowledge and the ability to communicate it in an understandable manner refreshing. They worked with us to help us understand our own needs as well as the technology and processes to get there. I found this in-depth knowledge spread across a wide spectrum of technology.
I do not know what IT projects the future holds, but I am confident that Expert Systems Resources will be there with us giving us as much or as little support as we need."
|
|
|
| (Michael L. Crawford, Crawford and Associates) |
| |
| |
| Outstanding Staff |
| "When problems arise, whether large or small, we can always count on ESR to do the necessary research and quickly come up with the solutions that work! We also appreciate that there is always a real person on the other end of the phone when we need them." |
|
|
| (Shelley-Rae Sikorski, Murray Axmith and Associates Limited) |
|
|
| |
| ESR Service |
| "Thank you for sending ESR staff to provide outsourced IT support. The skill level exceeded our expectations and all problems were quickly resolved. It's really nice to have an in-house expert on tap to deal with details, right now. Our internal customers were really happy with the ESR service." |
|
|
|
(Jamie McLean Manager, Digital Technology and Communications, Gartner Lee Limited) |
| |
| |
| Support/Networking Capabilities |
| "Expert Systems Resources has been very helpful providing DALSA design assistance, service and assistance with our complex Global Network environment. They've responded to meet our needs in a very timely and effective manner." |
|
|
| (Roger Brooks, Director, Information Systems, DALSA Corp.) |
|
|
| |
| Technical Expertise |
| "I would just like to thank you for doing a great job with the Lotus server on your last visit. Everything seems to run great now. Your service has always been outstanding." |
|
|
| (Alan Moote - Systems Administrator, Mark IV Industries)
|
|
|
| |
| Training |
| "We were very satisfied indeed with the two XML instructors that you sent us. All of the course attendees were uniform in their praise of how well [your instructors] knew their subject and how they turned what could have been a very dry subject into fun." |
| |
| (Linda Cochrane, Montreal-based Firm) |
|
|
| |
| Products |
| "And thank you sooooo much for our mail gateway!! I can't imagine how unproductive we would have been here today with the recent virus outbreak and the number of e-mails that came to our shop. What an amazing investment!!" |
| |
| (Leslie Culjat - Vice-President, Operations, NorthWest Funds) |
| |
| |
